A. Electronic communicationAs you use the website and communicate with us electronically, you also consent to receive communications from us electronically, by means of emails, newsletters or by posting notices such as disclosures on the website. You agree that any communication that we provide to you electronically satisfy any legal requirement, as in writing.We may monitor, record, store and use any telephone, email or other electronic communications with Your Information for training purposes, to check instructions given to us and to improve the quality of our customer service.B. My shopping cartWe reserve the right, at our sole discretion, to limit the quantity of items selected per client, per household or per order on "My shopping cart". Your shopping cart capacity is limited to a maximum quantity of two (2) pieces per exclusive offer.The said limitations may be applicable to orders placed by using the same account, the same credit card, the same IP address and also to orders that use the same billing and/or shipping address.C. Products information, stock and pricingWhile the website strives to provide accurate products information (such as stock availability, pricing, products features, images and specifications) and services information, typographical errors may occur.The colors of our products that appear on the Website will be displayed as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor display of any color will be accurate.Publishing any form of product/service information (including -but not limited to- marketing proposal, ads, offers, magazines and flyers) on the website does not guarantee stock, offer and price availability online or in store. Errors may occur in the process of providing product/service and pricing information on the website. The website cannot confirm the pricing and total cost of a product/service until online checkout is completed. In the event that a product/service is listed and invoiced at an incorrect price or with incorrect information due to an error in pricing or product/service information, the website have the right, to either contact you for instructions or cancel your order and notify you of such cancellation. In the event that we accept and process your order online, the total cost will be debited to your credit card account and notifying you by email that the payment has been processed. Store prices will sometimes differ from the website prices and/or vice versa. Stock availability and pricing are subject to change without prior notice.D. Amendment of the Terms and ConditionsShop.tamimimarkets.com may at any time modify the Terms and Conditions of the Website without any prior notification to you. You can access the latest version of the Terms and Conditions at any given time on our website & Apps. In the event the modified Terms and Conditions are not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this site.Tamimi Markets reserves the right to change these Terms and Conditions at any time.

Exchange and return Policy.Your satisfaction with items purchased in our stores is important to us. Returns, refunds, and exchanges are subject to the following company policies:

The original purchase receipt must be provided at the time of return.
Only one return transaction is allowed per order.
The item must be returned to the same branch from which it was purchased.
The item must be returned within 7 days of purchase.
Perishable items cannot be returned, unless they were rotten/damaged prior to purchase.
Clothing, newspapers, magazines, books and other items of personal nature cannot be returned.
Tobacco products are not eligible for return or exchange.

Payment Methods"shop.tamimimarkets.com" provides the possibility to purchase product(s) online and to settle payment online or to pay on delivery based on shipping/delivery method available in Saudi Arabia. Payment transactions including authorizations and settlements will be in Saudi Riyals.We accept the following modes of payment:

CASH ON COLLECTIONFor Click & Collect: With COC you can pay in cash at the time of actual collection of your order from the store, without requiring you to make any advance payment online. It is strictly a cash-only payment method. Foreign currency cannot be used to make a COC payment. Only Saudi Arabian Riyals (SAR) are accepted. For Home Delivery: There are no Cash Payment for Home Delivery orders. All orders must be paid in advance at the checkout page while placing order.
CREDIT CARDWe accept payments made using Visa, MasterCard & American Express. To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card) along with your billing address. Your card will be charged once your order is picked, and you will be notified by SMS.
DEBIT CARDWe accept MADA cards issued in Saudi Arabia. To pay using your debit card, you will have to select this payment method at Checkout, then once your order picking is done, you’ll be receiving an email along with an SMS with a link to fill all your MADA card details, card number, expiry date, three-digit CVV number & billing address. You will then be redirected to your bank's secure page for entering your One Time Password to complete your payment.
Apple PayBefore using Apple Pay, make sure you save your card in your Apple Wallet and that you have an eligible device, are on a latest version of iOS and have an Apple ID signed in to iCloud. Once you have successfully added your card, you can shop on Tamimi Markets Online easily, just add your desired items to cart, tap the Apple Pay button, and place the order, then once your order picking is done you’ll be receiving an SMS with a link to authenticate on your Apple device to process the payment.
Tamimi Markets E-WalletYou will be able to use your point’s redeemed balance online as well, simply select e-Wallet as your method of payment, amount will be directly deducted from your e-wallet and you can pay the remaining balance if any at the moment of order delivery.
Tamimi Markets GIFT CARDYou can also pay using Tamimi Markets Gift Cards. Gift Cards are available at Tamimi markets in the denomination of 50 SAR, 100 SAR, 250 SAR, or 500 SAR. Simply add your gift card back side serial number at the Checkout page and submit your order. Gift Card balance will be directly updated.

Important Notes:

For online payment transactions, customer will receive on order acknowledgment once the payment has been authorized. We cannot accept any liability if payment is refused or declined by the credit card supplier for any reason. You should check your bank credit card supplier for that.
We do not store your credit card details on the website. All payment details which are entered through the website payment gateway are encrypted when you enter them. Communication to and from the service provider’s site are encrypted too.
We cannot provide any of your payment information obtained via the web to other companies or individuals unless required to by law. This information is processed by our payment merchant.
Credit card details provided by you for benefiting from the online service will be truthful, valid and accurate and you shall use the credit card which is lawfully owned by you. The said information will not be utilized and shared by the online service with any of the third parties unless required for fraud verifications or by law, regulation or court order. The online service will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the responsibility to prove otherwise shall be exclusively on you.
Using the online payments facility of the website indicates that you accept these terms. If you do not accept these terms, please do not use this facility.

Order cancellation by Tamimi MarketsTamimi Markets reserves the right to cancel the order due to any of the following reason:

Payment rejection.
Orders placed during prices changes, or orders placed on products with wrong prices changes.
Orders placed during stock changes.
Order didn't meet any of our e-shopping site terms & conditions.
Wrong delivery address given by customer or wrong contact details or due to customer is not reachable.
In the event that we are unable to supply the full or portion of the order, we will inform you accordingly. A full or portion refund will be given -through the selected method of payment- where you have already been charged for.

Order cancelation by Customer.To process cancelation of an order, please contact us. You can cancel the order due to any of the following reason:

The order is not picked on time.
The order is not ready to be collected on the requested timeslot.
Order received by you does not match with what you have ordered.